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TitleDBM800_AOG
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Total Pages36
Table of Contents
                            SAP Dealer Business Management
	Table of Contents
	1   Getting Started
		1.1   Global Definitions
		1.2   Important SAP Notes
		1.3   History of Changes
	2   Technical System Landscape
		2.1   Scenario/Component Matrix
		2.2   Related Documentation
	3   Monitoring of Dealer Business Management
		3.1   Alert Monitoring with CCMS
			3.1.1   CCMS Monitoring Installation and Setup
			3.1.2   Component specific Monitoring
		3.2   Detailed Monitoring and Tools for Problem and Performance Analysis
			3.2.1   Trace and Log Files
			3.2.2   Workload Monitors
			3.2.3   Other Important Problem Analysis and Monitoring Tools
			3.2.4   Interface Monitors
			3.2.5   Data Growth and Data Archiving Monitors
		3.3   Data Consistency
	4   Management of SAP Dealer Business Management
		4.1   Starting and Stopping
		4.2   Software Configuration
		4.3   Administration Tools
		4.4   Backup and Restore
		4.5   Application Copy
		4.6   Periodic Tasks
			4.6.1   Scheduled Periodic Tasks
			4.6.2   Required Manual Periodic Tasks
		4.7   Load Balancing
		4.8   User Management
		4.9   Printing
	5   High Availability
	6   Software Change Management
		6.1   Transport and Change Management
		6.2   Requests and Development Release Management
		6.3   Quality Management and Test Management
		6.4   Support Packages and Patch Implementation
	7   Troubleshooting
	8   Support Desk Management
		8.1   Remote Support
		8.2   Component Hierarchy Relevant for This Application
		8.3   Remote Support Setup
		8.4   Problem Message Handover
	9   Appendix
		9.1   Related Guides
		9.2   Related Information
	A   Reference
		A.1   The Main SAP Documentation Types
Copyright and trademarks
                        
Document Text Contents
Page 19

5 High Availability

For high availability of Dealer Business Management, see the information on SAP Service Marketplace

at http://service.sap.com/ha → Media Library → Documentation → HA Documentation, or see the
documentation on SAP Help Portal at http://help.sap.com → SAP NetWeaver → SAP NetWeaver 7.3
including Enhancement Package 1 → SAP NetWeaver 7.3 Library → English → SAP NetWeaver Library
→ Administrator’s Guide → Technical Operations Manual for SAP NetWeaver → General
Administration Tasks → High Availability.

5 High Availability

2013-11-29 PUBLIC 19/36

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